An angry British holiday maker has won a refund from Thomson for his ruined holiday after the blog detailing his battle with the tour operator topped Google.

Andy Sharman received a refund of £595 on his £900 holiday just days after he left a post on a Thomson’s twitter account notifying them that he was now resulting higher on the search engine.

Mr Sharman had become angry at the lack of response from the Thomson complaints department after he sent a ten-page letter to the tour operator detailing his grievances following a holiday to Port El Kantaoui in Tunisia.

Mr Sharman and his girlfriend decided on the location after Thomson had told them food and drink were inexpensive and that there was scuba diving and daytrips to the Sahara available. Upon arrival they found the Sahara 8 hours away by car, that there was no scuba diving and beer was £3 a pint.

Six weeks after sending the complaint all he had received was an acknowledgment that his complaint had been received, so he began to blog his experiences with the tour operator.

He told the Daily Telegraph: “It all went a bit mad, if you typed ‘Thomson Tunisia review’ or ‘Thomson Tunisia trip’ into Google, my site came up before theirs. I got nowhere with my complaints for a month and a half but when I started beating them on Google, they wanted to talk.”

A Thomson spokeswoman said: “Customers can expect to receive an excellent level of service regardless of whether they publish a blog.” She continued, “[the failure of Thomson to respond within 28 days] is unacceptable and we would like to apologise to Mr Sharman.”